Retro Mama accepts payment made through PayPal, which allows you to pay directly from your PayPal account or with credit or debit cards. Paying with PayPal is quick, easy, and safe! If you do not have a PayPal account, you will be instructed on how to pay when you check out through the PayPal website.

To place an order, click on the “Add to Cart” button next to the item you wish to purchase. When you have finished shopping, click on the “Go to Shopping Cart” button to proceed to checkout. Please note that clicking the “Confirm Order” button constitutes a commitment to buy the item(s) at the stated price. Your PayPal payment is expected within 1 hour of purchase, after which time I reserve the right to cancel the order and restock the item(s). If an item is listed with a “Buy it Now” button, please note that clicking on that button constitutes a commitment to pay for the items at the stated price within one hour or I will cancel the order and restock the item.

Sales tax will be charged to orders shipped to Georgia.

Shipping

Shipping options will include USPS First Class, Priority Mail, or International Shipping for the amount stated below each item. The shipping cost for additional items appears after the comma next to each shipping price. Instructions for shipping to Canada will appear below the product description. If you are an international customer, please note that I will not mark “Gift” on customs forms in order to avoid taxes. It is illegal for me to do so and bad karma. Please keep in mind these extra charges you may incur when determining whether to make a purchase. Items will be shipped within 2-3 business days. To help conserve natural resources, your item(s) may be shipped with reused boxes and/or packing materials.

Customer Service

I will try to answer e-mails within 24 hours, pending cooperation from my two little boys. If you don’t hear from me within that time please try again as sometimes messages can disappear. I am happy to answer questions about any items.

Returns and Refunds

Your satisfaction is very important to me! In stock items may be returned within 30 days of shipment date for a refund or store credit, minus shipping charges. I will refund shipping charges only on defective items. The item must be returned in the condition in which you received it (e.g. in re-saleable condition—unused, unworn, unwashed, with no cigarette or other odors, alterations, etc.). Items listed as samples and seconds may have slight irregularities. All sales are final on custom orders, and items labeled as “samples” or “seconds”. I am happy to repair any item that you received with faults for free, except for shipping charges.

You must notify me prior to returning an item so that it will not be returned to you. Please e-mail me to discuss any returns/repairs/refunds/etc.